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How it worksCashback, from click to UPI.
Here is exactly what happens between tapping an offer and receiving money in your UPI app — including the parts that depend on the retailer.
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01
Choose an eligible offer
Open Explore Offers and read the card. The rate and every condition are listed there.
- Cashback applies only to purchases that start from a ZYNERO offer link.
- The order must meet the offer's conditions, such as a minimum order value or excluded categories.
- You need to be 18 or older, in India, with a UPI ID in your own name.
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02
Shop — and get tracked
Tap “Shop via ZYNERO”. The retailer's site opens and records that your visit came from us. Pay as you normally would.
- Complete the purchase in the same visit and browser.
- Pause ad blockers and don't use coupons the offer doesn't allow.
- The purchase usually shows as Tracked within the offer's tracking time.
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03
The retailer approves it
Retailers confirm cashback only after an order can no longer be returned or cancelled. Until then it stays Pending.
- Each offer card shows the retailer's usual confirmation time.
- Returned, cancelled or refunded orders are Declined or reduced.
- The decision belongs to the retailer; we follow up if something looks wrong.
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04
Withdraw to UPI
When your Confirmed cashback adds up to ₹100 or more, request a payout to your UPI ID.
- UPI is the only payout method.
- The UPI ID must belong to you. We may verify it before paying.
- Once sent, the cashback shows as Paid.
What each status means.
One status, one meaning. If a status changes, it's because the retailer or a payout moved it.
| Status | What it means | What you do |
|---|---|---|
| Tracked | The retailer has recorded your order as coming from ZYNERO. | Nothing. Keep your order email. |
| Pending | Waiting for the retailer's return or cancellation window to close. | Nothing. Confirmation time is on the offer card. |
| Confirmed | The retailer approved it. It counts towards your ₹100 withdrawal minimum. | Withdraw once you reach ₹100. |
| Declined | The retailer rejected it — for example, the order was returned or broke an offer condition. | Contact us if you think it's a mistake. |
| Paid | Sent to your UPI ID. | Check your UPI app. |
Three numbers, no asterisks.
Of confirmed cashback, before you can request a payout.
Paid to a UPI ID registered in your own name.
Cashback is approved only after the retailer validates the order.
Didn't track? We'll chase it.
Once the offer's tracking time has passed — and while the order is still inside the retailer's confirmation period — send us:
- Retailer name, order ID, order date and amount
- The retailer's order confirmation email or a screenshot of it
- The email address you used
Do I need to do anything after buying?
No. Keep your order confirmation email and wait for the status to move. If nothing has tracked once the offer's tracking time has passed, contact us.
Can I get cashback on an order I've already placed?
No. Cashback only applies to purchases that start from a ZYNERO offer link, because that is how the retailer knows the order came through us.
What if I return part of my order?
Cashback is recalculated on the part you keep. Returned, cancelled or refunded items don't earn cashback.
Why UPI only?
UPI is instant, widely used across India and lets us send payouts directly to an ID in your name, with no card or bank details shared on our side.